Facilitator Competency Handouts

Over the years North Star Facilitators has developed some succinct handouts and worksheets that will give you specific tools and concepts you need to have to be an effective facilitator. We've created over 25 handouts that can be purchased individually or as a group. We've organized them below by certification competency area. You will be able to purchase these online soon or email us to purchase them now.

A. Create Collaborative Client Relationships
     100 Great Questions
     Assessing Client Needs
     Client Follow Up
     Designing Complex Events

B. Plan Appropriate Group Processes
     Stellar Meetings
     Facilitator Toolbox
     Engage Group Learning
     Brain Diversity Game

C. Create and Sustain a Participatory Environment
     Cultural Competency
     Groups in Conflict
     Energize Groups with Play
     Shifting Entrenched Thinking
     Trust & Mistrust

D. Guide Groups to Appropriate & Useful Outcomes
     Effective Consensus Building
     Root Cause Analysis
     Graphic Facilitation Techniques

E. Build & Maintain Professional Knowledge
     Problem Solving - De Bono’s Six Thinking Hats
     Group Decision-Making
     Plotting a Group’s History – Journey Wall
     Six Great Visioning Tools

F. Model Positive Professional Attitude
     Facilitator Neutrality
     Facilitator Presence
     Story, Song & Symbol
     Working with Group Spirit
     IAF Ethics & Values