Tools for Facilitators
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Beginner
Intermediate
Advanced
Brainstorming and Creativity
Beginner

Enrich your sessions by providing a variety of learning and thinking tools.
<!--Modules include:
- Creativity and Innovation: The Art of Group “Innovative Think”
- Enhancing Your Facilitator Creativity Competency
- Creativity Capture Ideas: Mind Mapping Made Easy
- Graphic Facilitation Techniques for Non-Artists
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Client
Relationships
Intermediate

Learn the essentials to work successfully with your client group.
<!--Modules include:
- Assessing Simple to Complex Client Needs
- Facilitator Follow-up: Why It Is Critical and How to Do It
- The Mindful Facilitator: The Most Important Facilitator Quality You Can Cultivate
- Designing Productive Meetings – Agendas That Work Like Magic
- Results: Documenting Them
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Conflict
Resolution
Intermediate

Gracefully handle group tension and difficult behaviors.
<!--Modules include:
- Difficult Behaviors: Working with Reluctant, Hesitant or Dominant Participants
- Beyond Surface Issues: Helping Groups Dig Deep
- When Trust is Lost: Moving From Suspicion to Cooperation
- Groups in Conflict: Tools and Tips to Get You Through It
- Getting Out of the Blame Game: Moving Towards Reconciliation
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Consensus and Decisions
Beginner

Quickly build group agreement with consensus and decision making techniques.
<!--Modules include:
- Group Decision Making: Decision Grid and Multi-Voting
- Facilitating Decisions and Actions
- The Complete (Abbreviated) Guide to Consensus
- Consensus Decisions: Kaner’s Gradients of Agreement Scale
- Effective Consensus Building: Five Techniques
- Too Many Problems to Solve: Master Complex Facilitation
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Dialogue and
Engagement
Beginner

Succeed at getting balanced, respectful participation by asking great questions in a neutral manner.
<!--Modules include:
- Are You Asking Great Questions? 100+ Questions That Get Great Results
- Getting Better at Everyday Conversations: A Facilitator’s Tip for Authentic Relationship Building
- Learning the Art and Science of Engagement: Just Say No to Energy Draining Meetings
- Leading Focused & Productive Discussions – Facilitator Tools for Sharing Ideas in Meetings
- There’s No Such Thing as a Neutral Facilitator: But You Should Still Try
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Facilitation
Business
Advanced
Strategic
Planning
Intermediate

Understand why every organization needs a strategic plan and how to do it simply.
<!--Modules include:
- Six Great Visioning Tools
- Looking Back to Move Forward: The Most Amazing Retrospective Tool We Know!
- Secrets of Strategic Planning
- Value Driven Facilitation: Crafting Personal and Group Values
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Team
Building
Beginner

Expand your repertoire of meaningful ways to quickly connect team members and build trust.
<!--Modules include:
- Energizers: The Why and How of Five Favorites
- Delighted Meeting Participants: Five Ways to Do This
- A Beginner’s Guide to Making Meetings Work
- Three S’s for Peak Team Performance: Story, Song, Symbol Workshop
- Boosting Group Morale: 20 Principles to Keeping Spirits High
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Change
Management
Advanced

Understand and apply principles and models for systematic culture change.
<!--Modules include:
- Culture Change: Building Collaborative Organizations
- Open the Door to Cultural Competency
- Designing for Diversity: Dialogue in Multi-Cultural Settings
- The Four Phases of Organizational Change: Acknowledging the Emotions & Easing the Transition
- A Tool for Mapping Organizational Development
- Mega Facilitation: Facilitating Conferences and Other Large Events
Skills covered by this topic:
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