Tools
Learning Modules
Topic
List

Brainstorming and Creativity
Beginner
Enrich your sessions by providing a variety of learning and thinking tools.
<!--Modules include:
- Creativity and Innovation: The Art of Group “Innovative Think”
- Enhancing Your Facilitator Creativity Competency
- Creativity Capture Ideas: Mind Mapping Made Easy
- Graphic Facilitation Techniques for Non-Artists
Skills covered by this topic:
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Client
Relationships
Intermediate
Learn the essentials to work successfully with your client group.
<!--Modules include:
- Assessing Simple to Complex Client Needs
- Facilitator Follow-up: Why It Is Critical and How to Do It
- The Mindful Facilitator: The Most Important Facilitator Quality You Can Cultivate
- Designing Productive Meetings – Agendas That Work Like Magic
- Results: Documenting Them
Skills covered by this topic:
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Conflict
Resolution
Intermediate
Gracefully handle group tension and difficult behaviors.
<!--Modules include:
- Difficult Behaviors: Working with Reluctant, Hesitant or Dominant Participants
- Beyond Surface Issues: Helping Groups Dig Deep
- When Trust is Lost: Moving From Suspicion to Cooperation
- Groups in Conflict: Tools and Tips to Get You Through It
- Getting Out of the Blame Game: Moving Towards Reconciliation
Skills covered by this topic:
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Consensus and Decisions
Beginner
Quickly build group agreement with consensus and decision making techniques.
<!--Modules include:
- Group Decision Making: Decision Grid and Multi-Voting
- Facilitating Decisions and Actions
- The Complete (Abbreviated) Guide to Consensus
- Consensus Decisions: Kaner’s Gradients of Agreement Scale
- Effective Consensus Building: Five Techniques
- Too Many Problems to Solve: Master Complex Facilitation
Skills covered by this topic:
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Dialogue and
Engagement
Beginner
Succeed at getting balanced, respectful participation by asking great questions in a neutral manner.
<!--Modules include:
- Are You Asking Great Questions? 100+ Questions That Get Great Results
- Getting Better at Everyday Conversations: A Facilitator’s Tip for Authentic Relationship Building
- Learning the Art and Science of Engagement: Just Say No to Energy Draining Meetings
- Leading Focused & Productive Discussions – Facilitator Tools for Sharing Ideas in Meetings
- There’s No Such Thing as a Neutral Facilitator: But You Should Still Try
Skills covered by this topic:
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Facilitation
Business
Advanced

Strategic
Planning
Intermediate
Understand why every organization needs a strategic plan and how to do it simply.
<!--Modules include:
- Six Great Visioning Tools
- Looking Back to Move Forward: The Most Amazing Retrospective Tool We Know!
- Secrets of Strategic Planning
- Value Driven Facilitation: Crafting Personal and Group Values
Skills covered by this topic:
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Team
Building
Beginner
Expand your repertoire of meaningful ways to quickly connect team members and build trust.
<!--Modules include:
- Energizers: The Why and How of Five Favorites
- Delighted Meeting Participants: Five Ways to Do This
- A Beginner’s Guide to Making Meetings Work
- Three S’s for Peak Team Performance: Story, Song, Symbol Workshop
- Boosting Group Morale: 20 Principles to Keeping Spirits High
Skills covered by this topic:
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Culture
Change
Advanced
Understand and apply principles and models for systematic culture change.
<!--Modules include:
- Culture Change: Building Collaborative Organizations
- Open the Door to Cultural Competency
- Designing for Diversity: Dialogue in Multi-Cultural Settings
- The Four Phases of Organizational Change: Acknowledging the Emotions & Easing the Transition
- A Tool for Mapping Organizational Development
- Mega Facilitation: Facilitating Conferences and Other Large Events
Skills covered by this topic:
-->
Are You Asking Great Questions
Price: $10.95
Need help in making more meaningful conversation or creating great facilitated group discussions? This handout contains 15 tips to maximize the effectiveness of asking questions. In addition, the 100+ questions are organized into handy topic area.
Skill level: Beginner
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Assessing Simple to Complex Client Needs
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
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A Beginner's Guide to Making Meetings Work
Price: $10.95
How do you handle aggressive people in a meeting? Should participants be able to alter an agenda? Should you start with or without attendees that are consistently late? These frequently asked questions and MORE are answered in this handout.
Skill level: Beginner
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Beyond Surface Issues: Helping Groups Dig Deep
Price: $18.95
Root cause analysis is not about solving isolated issues but really digging deeper to get at the source of symptoms that are unpleasant, painful or cause fragmentation or chaos. This handout provides two techniques to guide groups through this analysis, along with descriptions of how to use, when to use and with whom to use it.
Skill level: Intermediate
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Boosting Group Morale: 20 Principles to Keeping Spirits High
Price: $18.95
Facilitation work requires extensive mental, emotional, physical, and spiritual preparation. So how can we help lift the spirit of others when we are working with them? 20 core principles are addressed in this module to answer this question.
Skill level: Beginner
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The Complete (Abbreviated) Guide to Consensus
Price: $29.95
Building consensus help groups to: 1) gain agreement on reaching a decision or 2) resolve an issue where there appears to be many differing and confusing perspectives. This module will teach you 5 tools to apply in a variety of situations.
Skill level: Beginner
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Consensus Decisions: Kaner’s Gradients of Agreement Scale
Price: $18.95
Every decision essentially has three parts to it. In this handout, we’ll learn what these three parts are, describe the overall process of decision-making, and offer a framework to describe and understand the process.
Skill level: Beginner
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Creativity and Innovation: The Art of Group “Innovative Think”
Price: $18.95
The traditional way of boosting a group’s endurance and thinking power is to periodically introduce short games or “energizers”. This handout includes examples you can use at your next event.
Skill level: Beginner
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Creatively Capture Ideas: Mind Mapping Made Easy
Price: $10.95
This technique is very useful as an organizing, brainstorming and decision-making tool for both individuals and group work by using color, key words, and images to summarize, sort, and retain information on any topic.
Skill level: Beginner
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Culture Change: Building Collaborative Organizations
Price: $18.95
This technique is very useful as an organizing, brainstorming and decision-making tool for both individuals and group work by using color, key words, and images to summarize, sort, and retain information on any topic.
Skill level: Beginner
QUICK VIEW
Delighted Meeting Participants: Five Ways to Do This
Price: $18.95
This technique is very useful as an organizing, brainstorming and decision-making tool for both individuals and group work by using color, key words, and images to summarize, sort, and retain information on any topic.
Skill level: Beginner
QUICK VIEW
Designing for Diversity: Dialogue in a Multi-Cultural Setting
Price: $18.95
This technique is very useful as an organizing, brainstorming and decision-making tool for both individuals and group work by using color, key words, and images to summarize, sort, and retain information on any topic.
Skill level: Beginner
QUICK VIEW
Designing Productive Meetings: Agendas That Work Like Magic
Price: $29.95
A vision gives a practical vision of a desired future. When a group collaborates in creating a common shared vision and referring to it constantly after the process, they are more likely to reach their goals effortlessly.
Skill level: Beginner
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Difficult Behaviors
Price: $18.95
A vision gives a practical vision of a desired future. When a group collaborates in creating a common shared vision and referring to it constantly after the process, they are more likely to reach their goals effortlessly.
Skill level: Beginner
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Documenting Results: Methods and Strategies
Price: $18.95
A vision gives a practical vision of a desired future. When a group collaborates in creating a common shared vision and referring to it constantly after the process, they are more likely to reach their goals effortlessly.
Skill level: Beginner
QUICK VIEW
Effective Consensus Building Techniques
Price: $18.95
A vision gives a practical vision of a desired future. When a group collaborates in creating a common shared vision and referring to it constantly after the process, they are more likely to reach their goals effortlessly.
Skill level: Beginner
QUICK VIEW
Energizers - The Why and How of Five Favorites
Price: $18.95
A vision gives a practical vision of a desired future. When a group collaborates in creating a common shared vision and referring to it constantly after the process, they are more likely to reach their goals effortlessly.
Skill level: Beginner
QUICK VIEW
Enhancing Your Facilitator Creativity Competency
Price: $29.95
A vision gives a practical vision of a desired future. When a group collaborates in creating a common shared vision and referring to it constantly after the process, they are more likely to reach their goals effortlessly.
Skill level: Beginner
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Ensuring Success for Them and You: Contracting with Clients
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
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Facilitating Decisions and Actions
Price: $29.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Facilitator Follow-up: Why It Is Critical and How to Do It
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
The Four Phases of Organizational Change
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Getting Better at Everyday Conversations
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Getting Out of the Blame Game: Moving Towards Reconciliation
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Graphic Facilitation Techniques for Non-Artists
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Group Decision Making: Decision Grid & Multi-Voting
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Groups in Conflict: Tools and Tips to Get You Through It
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Growing and Enriching Your Facilitation Practice
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Leading Focused and Productive Discussions
Price: $29.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Learning the Art & Science of Engagement
Price: $29.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Looking Back to Move Forward
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Mega Facilitation: Facilitating Conferences and Other Large Events
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
The Mindful Facilitator
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Open the Door to Cultural Competency
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Secrets of Strategic Planning
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Six Great Visioning Tools
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Starting a Facilitation Business
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
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The Three S's for Peak Team Performance
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
There's No Such Thing as a Neutral Facilitator
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
A Tool for Mapping Organizational Development
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Too Many Problems to Solve
Master Complex Facilitation
Price: $18.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Understanding the Group's Story
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
Value Driven Facilitation
Crafting Personal and Group Values
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW
When Trust is Lost: Moving from Suspicion to Cooperation
Price: $10.95
You will help your clients attain great results only if you have a very clear picture of their situation and the underlying issues. This handout will give you a six step process to help you assess their needs and clarify desired outcomes.
Skill level: Beginner
QUICK VIEW