Tools

Learning Modules

Topic
List

Brainstorming and Creativity

Beginner

Enrich your sessions by providing a variety of learning and thinking tools.

<!--Modules include:

  • Creativity and Innovation: The Art of Group “Innovative Think”
  • Enhancing Your Facilitator Creativity Competency
  • Creativity Capture Ideas: Mind Mapping Made Easy
  • Graphic Facilitation Techniques for Non-Artists

Skills covered by this topic:

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Client
Relationships

Intermediate

Learn the essentials to work successfully with your client group.

<!--Modules include:

  • Assessing Simple to Complex Client Needs
  • Facilitator Follow-up: Why It Is Critical and How to Do It
  • The Mindful Facilitator: The Most Important Facilitator Quality You Can Cultivate
  • Designing Productive Meetings – Agendas That Work Like Magic
  • Results: Documenting Them

Skills covered by this topic:



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Conflict
Resolution

Intermediate

Gracefully handle group tension and difficult behaviors.

<!--Modules include:

  • Difficult Behaviors: Working with Reluctant, Hesitant or Dominant Participants
  • Beyond Surface Issues: Helping Groups Dig Deep
  • When Trust is Lost: Moving From Suspicion to Cooperation
  • Groups in Conflict: Tools and Tips to Get You Through It
  • Getting Out of the Blame Game: Moving Towards Reconciliation

Skills covered by this topic:

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Consensus and Decisions

Beginner

Quickly build group agreement with consensus and decision making techniques.

<!--Modules include:

  • Group Decision Making: Decision Grid and Multi-Voting
  • Facilitating Decisions and Actions
  • The Complete (Abbreviated) Guide to Consensus
  • Consensus Decisions: Kaner’s Gradients of Agreement Scale
  • Effective Consensus Building: Five Techniques
  • Too Many Problems to Solve: Master Complex Facilitation

Skills covered by this topic:

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Dialogue and
Engagement

Beginner

Succeed at getting balanced, respectful participation by asking great questions in a neutral manner.

<!--Modules include:

  • Are You Asking Great Questions? 100+ Questions That Get Great Results
  • Getting Better at Everyday Conversations: A Facilitator’s Tip for Authentic Relationship Building
  • Learning the Art and Science of Engagement: Just Say No to Energy Draining Meetings
  • Leading Focused & Productive Discussions – Facilitator Tools for Sharing Ideas in Meetings
  • There’s No Such Thing as a Neutral Facilitator: But You Should Still Try

Skills covered by this topic:

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Facilitation
Business

Advanced

Explore what it takes to build an independent facilitator business.

<!--Modules include:

  • Contracting With Clients: Ensuring Success for Them and You
  • Growing and Enriching Your Facilitation Practice
  • Facilitator Certification (Free)
  • Starting a Facilitation Business

Skills covered by this topic:

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Strategic
Planning

Intermediate

Understand why every organization needs a strategic plan and how to do it simply.

<!--Modules include:

  • Six Great Visioning Tools
  • Looking Back to Move Forward: The Most Amazing Retrospective Tool We Know!
  • Secrets of Strategic Planning
  • Value Driven Facilitation: Crafting Personal and Group Values

Skills covered by this topic:

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Team
Building

Beginner

Expand your repertoire of meaningful ways to quickly connect team members and build trust.

<!--Modules include:

  • Energizers: The Why and How of Five Favorites
  • Delighted Meeting Participants: Five Ways to Do This
  • A Beginner’s Guide to Making Meetings Work
  • Three S’s for Peak Team Performance: Story, Song, Symbol Workshop
  • Boosting Group Morale: 20 Principles to Keeping Spirits High

Skills covered by this topic:

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Culture
Change

Advanced

Understand and apply principles and models for systematic culture change.

<!--Modules include:

  • Culture Change: Building Collaborative Organizations
  • Open the Door to Cultural Competency
  • Designing for Diversity: Dialogue in Multi-Cultural Settings
  • The Four Phases of Organizational Change: Acknowledging the Emotions & Easing the Transition
  • A Tool for Mapping Organizational Development
  • Mega Facilitation: Facilitating Conferences and Other Large Events

Skills covered by this topic:

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