facilitator skills

Using ORID to Make a Positive Difference During COVID

Sometimes you want to have complex conversations with people you don’t know. Facilitators become masters at this. We help groups have engaging and fascinating discussions even when they don’t know each other and are talking about something that’s controversial. So, we wanted to show you this using the Focused Conversation Method. We talked with a…

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Oops…When the Facilitator Does Not Get the Product the Group Needs

Everyone has bad facilitator days when the group did not get the outcomes or specific product they needed. No worries. It happens to me all the time. Well, more rarely these days but a lot in the early days…So what are you to do about it? My mentor, Bill Staples of ICA Associates, Canada helped me…

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Move Out of the Boxes in Virtual Meetings

We’ve been in virtual meetings for 8 months or more depending on when you started your virtual meeting journey. Most of us are still sitting in Zoom boxes or Microsoft Teams meetings without having the delightful experience of what the technology is offering us. This blog hopes to remind you that we can take the…

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Why Facilitators Need to Talk About Race

This month I’m continuing on the topic of race (a social construct which has complex origins and often, harmful consequences) and facilitation.  In full disclosure, I am not a full-time facilitator of racial dialogues. I have had many occasions to hold these conversations in groups because it comes up in strategic planning, or team-building/conflict interventions….

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When the Facilitator Must NOT Be Neutral

It’s been a month since we last wrote our blog. The tree embedded in the banner represents some big things the human race is finally speaking about on a global basis – race inequity and other forms of oppression.  In many parts of the world there have been demonstrations about race, specifically triggered by deadly…

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ORID Can Light Your Way Through the Next Phase of COVID-19

The Focused Conversation is the mega method underlying all of the Technology of Participation (ToP) methodologies. It helps the facilitator be very clear on what product or understanding you want the group to have as a result of your conversation. This is called the rational aim (RA). And somewhat unique to most methods, it is…

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Sharpening the Focus on Your Meeting Outcomes

The new year seems like a good time to talk about setting goals. However, I’d actually like to talk to you about setting the objectives or aims of all of your different meetings and discussions. In ToP language, we call this the rational and experiential aims. Knowing how to craft very focused aims has been…

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The 9 (Inner) Disciplines of the Facilitator

Last week, at an IAF sponsored workshop, my colleagues Jackie Chang from Taiwan, Kevin Xu from China and myself co-designed and delivered our workshop on the “Being of the Facilitator” in Guangzhou, China. One of the resources that we thought would be helpful was called “The Nine Disciplines of a Facilitator” by Jon and Maureen…

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Clear Flowing Agendas – Designing Using Meta Methods

What is a meta method? It is a framework that can be used over and over in many different circumstances.  It is the foundation behind all other tools and techniques. It works marvelously in most situations that require clear thinking.  Are you designing with meta methods?  I will talk about two in this blog and…

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Three Ideas to Help Your Facilitation Blossom

Facilitation training, certification and attending an International Association of Facilitators (IAF) conference are three of the best ways to make your facilitation profession blossom. In today’s blog, I’ve decided to share photos of my journey to Singapore where I spent four days doing ToP facilitation training, mostly advanced.  Have you considered any of the facilitation…

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