Guiding Groups

Using ORID to Make a Positive Difference During COVID

Sometimes you want to have complex conversations with people you don’t know. Facilitators become masters at this. We help groups have engaging and fascinating discussions even when they don’t know each other and are talking about something that’s controversial. So, we wanted to show you this using the Focused Conversation Method. We talked with a…

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Dealing with Conflict During COVID (or any other time)

Featuring guest blogger: Gabriel Begin (our son) Last week, our son led part of our family in a structured discussion so that we could have some quality sharing together. We haven’t seen each other in almost a year. The older adults present had all been vaccinated. I did not realize until today, that he was…

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How to Build a Successful Virtual Facilitation Team

I just participated in one of the most profound and interesting team experiences of my life! It took place in just under two years.  The project came out of a client request to train 25 healthcare leaders (later called the Enable learning cohort) in Saudi Arabia in the art and science of process facilitation.  The…

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The Art and Science of Facilitator Patience

Several colleagues who are relatively new to facilitation are having me reflect on the concept of patience and compassion. I’ve also been thinking a lot about a term “art and science” I learned from the ICA Associates Canada course called, The Art and Science of Participation. Patience is an art and science. In my own…

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Move Out of the Boxes in Virtual Meetings

We’ve been in virtual meetings for 8 months or more depending on when you started your virtual meeting journey. Most of us are still sitting in Zoom boxes or Microsoft Teams meetings without having the delightful experience of what the technology is offering us. This blog hopes to remind you that we can take the…

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Why Facilitators Need to Talk About Race

This month I’m continuing on the topic of race (a social construct which has complex origins and often, harmful consequences) and facilitation.  In full disclosure, I am not a full-time facilitator of racial dialogues. I have had many occasions to hold these conversations in groups because it comes up in strategic planning, or team-building/conflict interventions….

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The Importance of Pauses in Process Work

I rarely pause in my life. My family would attest to this fact. Yet life goes better with pauses. I have learned this the hard way.  In process facilitation, pauses are an incredibly important part of the entire agenda. If you don’t pause at the right moments, you miss the opportunity for such things as…

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Facilitator Math – When You Need to Use Numbers to Get Better Results

Most facilitators are not really into math, but you may need to be. I keep discovering how important it is to watch numbers and patterns (the underlying structure of math) when you are conducting a facilitated session.  Here are two quick tips to get really good results.   One is something all facilitators seem to get…

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Why Your Meetings May Not Get Results

People complain a lot about nothing happens after the meeting.  That means that people do not follow up to actions assigned to them.  Or worse, no actions are assigned to anyone.  I am guilty of not getting to next steps often in meetings also. I am going to address it from two angles: 1. How can…

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What About Facilitation Makes a Good Leader?

In our Technology of Participation courses, we always start out talking about styles of leadership. There are hierarchical styles and facilitation styles. Neither one is better than the other but in my profession of facilitation, we are obviously focused on the facilitative leader framework. In this blog we’ll talk about some of the key ways…

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