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angry meeting participants

Challenging Participant Behaviors – An 8 Step Survivor’s Guide

Imagine you are presenting at a pre-conference workshop where everyone wants to be there. People have signed up and paid to be there. There was no possibility that someone could show up at the facilitators conference, pay a good amount of money and not want to be there. Right? Not so! This is what happened…

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Facilitation Saves The Day (AGAIN!) Five Steps to Easing Tension and Conflict in Groups

How does conflict show up in groups? I’d like to share three short stories about my own facilitated events that went wrong and then either turned out great, OK or failed miserably. These stories illustrate how conflict shows up differently in groups. Then we’ll share some tips, tools and a five step process to ease…

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