Difficult Behaviors
Mistrust: It Doesn’t Get Any Worse Than This – But You CAN Change It
This blog is about trust. How to build it with the groups you are leading and how to help others regain trust when all seems hopeless. Trust is a word we toss around lightly. Joe Cocker, Billy Joel, Amanda Marshall all wrote songs about trust. Most of their titles were like, “Trust Me”, yet it…
“Please Do Not Ask Me to Be Creative!”
Participants will often express this sentiment, “Please do not ask me to do anything “touchy, feely”, creative, or silly (these are often all lumped together as similar by your participants) . Thus, when we as facilitators suggest something creative, we are often met with resistance, sighs, and “deer in the headlights” (i.e., scared) looks. Interestingly,…
“Did you say conflict?”
Recently I have had a number of people download our free webinar recording on conflict. Thanks for doing that. Given this interest, I decided to write about conflict this week. These are the four things we will tackle briefly in today’s every second Tuesday blog: Why is conflict scary? Why should you NOT be afraid…
When Things Heat Up – What Expert Larry Dressler Does
Over the last year we have featured a number of facilitators asking them the same questions. This month we have the wonderful treat from hearing from a well known facilitator and author, Larry Dressler. Larry wrote “Standing In The Fire” and has just had his book translated into Japanese! I met Larry for the first…
Let’s Talk About My Mistakes
Making mistakes. We all make mistakes yet it is fairly painful to talk about them. It also potentially compromises our credibility. I listened to a radio show last night about a Canadian doctor who shared a TedTalk about the biggie mistakes he had made. Wow! Doctors talking about mistakes! Then I heard Brene Brown talk…
The One Stop Shopping Tool
Ever since I started facilitating almost 20 years ago, I’ve come to rely on scanning tools to help me begin well with a group. We all have some of these tools I am sure. They are called environmental scan, trend analysis, wave analysis, wall of wonder, journey wall, historical scan, lessons learned exercises and story…
Top 12 Suite of Tools for the Competent Facilitator
(This article has been updated since its first publication in our September 2007 newsletter.) In my 19 years of running a facilitator business, I feel there are 12 top skills you require as a facilitator to meet the needs of your clients. When you develop these skills, you grow in your own ability to connect…
Facilitation Saves The Day (AGAIN!) Five Steps to Easing Tension and Conflict in Groups
How does conflict show up in groups? I’d like to share three short stories about my own facilitated events that went wrong and then either turned out great, OK or failed miserably. These stories illustrate how conflict shows up differently in groups. Then we’ll share some tips, tools and a five step process to…
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